Support
Help with finding halal food, listing your restaurant, and managing your account in the HalalWay apps for iPhone and Android.
Email us at halalway.app@outlook.com. We usually reply within 1 business day.
Common questions
How do I find halal restaurants near me?
Open the Explore tab and allow location access. The map shows nearby restaurants, and the list below it shows the places in the area you are looking at. Drag the map to search somewhere else, and use the filter chips (Certified, No alcohol, Saved) to narrow it down.
What do “Certified” and “Self-declared” mean?
Certified means the restaurant uploaded a halal certificate and our team reviewed it before approving the listing. Self-declared means the restaurant tells us it follows halal practices but hasn’t provided a certificate that we’ve reviewed.
Each listing also shows its meat policy and whether alcohol is served, so you can decide what is right for you.
What is the halal trust score?
It’s a quick summary of three things on a listing: its certification level, its meat policy, and whether alcohol is served. It is not an official rating and not a religious ruling. If halal status matters to you, confirm with the restaurant.
A listing is wrong, or a restaurant isn’t halal anymore.
Open the restaurant, tap the ⋮ or … menu in the top corner, and choose Report this listing. Pick a reason and add details if you can. Our team reviews every report, and a listing can be hidden while we check it.
I own a restaurant. How do I add it?
Create an account in the Profile tab, then open the Add tab and fill in your restaurant’s details. If you choose Certified, open My Listings, tap your restaurant, and upload a clear photo of your certificate. Our team reviews every new listing before it appears.
Why isn’t my listing showing in the app?
New listings and changes to halal details are reviewed first. Check My Listings to see whether yours is In review, Live, or Needs changes. If it needs changes, the reason is shown there. If it has been in review for more than a few days, email us.
Can I edit my listing or add photos?
Yes. In My Listings, tap your restaurant. Your current listing stays visible while changes and new photos wait for review.
How do I delete my account?
Go to Profile → Delete account. This permanently removes your account, your restaurant listings, photos and certificates, and your favorites. It can’t be undone. If you can’t open the app, use our account deletion page.
I forgot my password.
On the sign-in screen, tap Forgot password?, enter your email, and open the link we send you on the same phone. You will be asked to choose a new password.
How is my information used?
See our Privacy Policy.
Halal information comes from restaurants and from our review of the documents they provide. We can’t guarantee it is complete or current, so please confirm with the restaurant when it matters to you.